System Integrator Finds the Perfect Partner in FANUC

Task

With a broad spread of clients all around the world, leading UK-based system integrator ALS Mechatronic relies on the products and services of its robot suppliers. Around five years ago, when a major customer expressed a preference for FANUC robots, the company agreed to co-operate. The question was: could this progressive system integrator make the new partnership work?

Solution

FANUC has a unique personal approach when it comes to system integrators, developing long-standing working relationships based on trust and integrity. As a result, FANUC can assign system integrators with a proven record of accomplishment in the end user’s particular market, be it welding, machine tending, palletising, material handling, bottling lines and so on. This strategy de-risks the project because the end user gets the right people doing the right job.

Result

ALS loves the industrial robots it receives from FANUC, as well as the ultra-reliable and responsive service, all around the world. The company is also reaping the benefits of ROBOGUIDE, FANUC’s intelligent offline 3D robot simulation software, which helps demonstrate the system to end users.

Steward goes on to make a particular point about ROBOGUIDE, FANUC’s intelligent offline 3D robot simulation software.

"We love ROBOGUIDE, which FANUC provides at a really sensible price as a one-off purchase,” he says. “We use this software to show our customers exactly how their systems are going to work, providing them with complete peace of mind.” 

He adds: “Ultimately, we help customers solve their problems. We use FANUC’s wide range of products and services, and add our expertise and design creativity in developing the optimal solution, which will typically involve other products like controls, conveyors and safety systems. Together with FANUC we work as a great partnership.”