1. Definitions
1.1. In these Conditions, unless the context requires otherwise the following expressions shall have the following meanings:
1.1.1. “Company” being FANUC UK Limited
1.1.2. “Conditions”- these standard Conditions of Sale
1.1.3. “Customer”- the party named as the Customer in the Order Confirmation
1.1.4. “Delivery Invoice” - the invoice issued on or around the date of dispatch or delivery of the goods, as appropriate
1.1.5. “Guaranteed Date of Delivery” - the date shown on the Order Confirmation agreed separately in writing by the Customer and the Company
1.1.6. “Order Confirmation”- the Company’s official written order acknowledgement of the Customer’s order
1.1.7. “Product Sales”- the sale of; Robots, Robomachines, CNC Systems, Laser Systems and Automation Systems
1.1.8. “Spare Parts”- the sale of hardware and software (excluding Product Sales)
1.1.9. “Software”- the sale of application and system software
1.1.10. References to “Contract(s)” or “the Contract” are references to the contract between the Customer and the Company, as set out in the Order Confirmation, Delivery Invoice and as governed by these Conditions
2. Validity and Acceptance
2.1. Unless previously withdrawn or otherwise stated, any offer of Product Sales, Spare Parts and/or Software by the Company remains valid for 14 calendar days after the date of issue.
2.2. Contracts for Product Sales, software and/or Spare Parts only become valid and binding upon the Company following the issuance by the Company of a written Order Confirmation.
2.3. Contracts for Emergency services, being defined as unplanned repair or rectification of software and/or hardware, become valid and binding upon the Company only through the dispatch of qualified personnel to the premises where the service is to be carried out.
2.4. Unless agreed in writing between the Customer and the Company upon a Contract becoming binding upon the Company as set out in 2.2 and 2.3 above, the Customer is deemed to have accepted these Conditions and agrees to be bound by them.
2.5. Acceptance of amendments to existing orders will require a new Order Confirmation. Any clause additional or contrary to those included in these Conditions shall be deemed invalid unless specifically accepted to have precedence (in writing) by the Company.
3. Formation of Contract, Cancellation & Amendments
3.1. All contracts of sale are exclusively subject to these Conditions and cannot be altered by the Customer without written acceptance by the Company.
3.2. The Customer accepts and agrees that the Company may amend these standard Conditions upon14 days’ notice provided to the Customer.
3.3. No terms or conditions contained in the Customer’s purchase order, acknowledgements, acceptances or similar documents will form part of the Contract and the Customer waives any right to which it might have to rely on such terms or conditions. These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.
3.4. Any provision or part of provision of these Conditions, which is or may be void or unenforceable shall, to the extent of such invalidity or unenforceability, be deemed severable and shall not affect any other provision or part of provision of these Conditions.
3.5. The Customer will not be entitled to cancel the Contract in whole or in part thereof, nor will the Customer be entitled to delay in the performance of its obligations under the Contract without the Company’s written consent, which will only be given on terms which will indemnify the Company against all direct and indirect losses arising in connection with such cancellation or delay.
3.6. Should the Customer cancel an order in whole or in part, the Customer shall pay to the Company the full value of delivered but unpaid goods and/or services, in addition to direct costs proven reasonably incurred by the Company as a result.
3.7. Except as otherwise provided in these Conditions, drawings, photographs, specifications, dimension and weights submitted by the Company must be taken as approximate only and do not form part of the Contract, nor shall they be treated as constituting a representation that goods of that type will be supplied to the Customer.
3.8. Bookings for a training course must be confirmed in writing. A purchase order for the Customer’s training course reservation is due no later than 30 calendar days prior to attendance of the training course. The Company reserves the right to refuse entry into a training class if the purchase order is not received prior to attending.
3.9. If the Customer does not attend a pre booked Company training course, and has not previously informed the Company, the full course fee shall be payable.
3.10. Written confirmation of cancellation or a request to transfer a training course to another date must be received 30 calendar days prior to the course start date. All transfers must be taken within a period of six months from the original course date. The following charges will apply, dependent on notice given:
3.10.1. 30 working days prior to the course start date - no charge
3.10.2. Less than 30 working days’ notice given - 50% of the course fee
3.10.3. Less than 14 working days’ notice given 100% of the course fee
3.11. The
Customer acknowledges the right of the Company to consider any Order
confirmed by the Company as cancelled after a period of six months has
elapsed from the date when the goods or services are made available to
the Customer. In such case, the aforementioned cancellation costs shall
apply, notwithstanding any other amounts due under the Order
Confirmation.
3.12. In addition, the Company reserves the right to cancel, postpone or otherwise delay services and training due to circumstances beyond its control.
3.13.1 At the Customer’s request, and upon the Company’s express written agreement, orders may be amended after the Company receives the Customers Purchase Order. This agreement will only be given on terms that will indemnify the Company against all direct and indirect losses.
3.13.2 Administrative amendments (e.g. requests to issue invoices to a Finance House or amendments to payment terms) accepted upon the Company’s express written agreement will carry a standard fee of £500.00, and will be payable in accordance with the agreed payment terms.
4. Price and Variation of Price
4.1. All prices quoted are exclusive of any applicable VAT or any
other taxes if not otherwise specified.
4.2. The Company shall be entitled to adjust the price to take
account of any delay on the part of the Customer in supplying
information required to complete the order; or of any alteration
made by the Customer to specifications or other information
supplied to the Company.
4.3. The Company’s prices are as per the quotation supplied or
based on the Company’s current price list. If the Company
agrees to invoice in any other currency than as quoted, it shall
be at an exchange rate determined by the Company, acting
reasonably. The Company, however, reserves the right to adjust
the quotation if the spot rate, in relation to the currency stated
which applied on the date of the quotation moves more than 5%
from that rate.
4.4. All extras and accessories ordered but not specified in the
Company’s quotation will be charged for separately as will the
costs of all tests, alterations, additions and other work
undertaken at the Customer’s request.
5. Invoicing and Payment
5.1. Subject to the Company’s approval of the Customer’s credit
rating, full payment of all invoiced items shall be made in the
invoice currency so that the Company receives payment within
30 calendar days from invoice date, unless for a deposit invoice
or otherwise specified within the Company’s quotation, Order
Confirmation or otherwise expressly agreed by us in writing.
5.2. The Customer accepts that all invoices are issued on the
following basis, unless otherwise specified within the Company’s
quotation or Order Confirmation or otherwise expressly agreed
by us in writing:
5.2.1. For Product Sales:
5.2.1.1. 30% of the Order Confirmation price to be
invoiced following placement of the order and payable
within 7 calendar days from invoice date
5.2.1.2. 70% of the Order Confirmation price to be
invoiced on dispatch of the goods and payable within
30 calendar days from invoice date
5.2.1.3. Invoices stages for automation and system
projects to be agreed at time of quotation
5.2.2. For Spare Parts, Training and Service;
5.2.2.1. 100% to be invoiced on dispatch of the goods
or provision of the training or service
5.3. In the event that the Customer fails to make payment for
goods or services, or fails to take delivery of any of the goods, or
commits any other breach of Contract, then all sums outstanding
in respect of goods and services shall become due and payable
immediately and the Company, in their absolute discretion and
entirely without prejudice to any other rights and remedies they
may have, may:
5.3.1. Charge interest to the Customer at the Bank of
England reference rate plus 8% for the time being
prevailing from the date when payment in question
becomes due to the date of actual payment
5.3.2. Suspend future deliveries of goods to the
Customer under the Contract in question or under any other
Contract and/or terminate any such Contract(s) without any
liability upon the Company and
5.3.3. Withdraw credit facilities for future orders
without liability upon the Company
5.4. If credit is required, the Customer shall supply sufficient
financial information for the Company to evaluate and assign a
credit limit. Ongoing credit facilities are subject to review of
financial information obtained through credit reference agencies
and payment terms being adhered to, and can be reduced or
withdrawn without formal notification.
5.5. Payments shall be made without any deduction whatsoever,
howsoever arising, whether in England or Worldwide, for set-off
or counterclaim and free and clear of bank charges at the bank
specified by the Company.
5.6. The terms of invoicing and payment set out in clause 5 shall
not be delayed by any request from the Customer to postpone
delivery of the products or services.
6. Delivery
6.1. Unless otherwise specified in the Company’s Order
Confirmation, Product Sales shall be delivered DAP Delivered at
Place in accordance with INCOTERMS 2020. Transportation
costs will be added to the invoice, unless otherwise agreed in
writing by the Company.
6.2. The period of delivery of goods shall be governed by the
Order Confirmation and shall begin on the date of the Order
Confirmation, provided that all specifications have been given to
the Company prior to that date. Timely supply is conditional upon
timely receipt of all documents required to be furnished by the
Customer, necessary licenses and releases, timely clarification
and approvals of plans and observance of the terms of payment
agreed upon and other obligations.
6.3. If the aforementioned conditions for the delivery of goods
or services are not met, the period allowed for supply shall be
extended accordingly. If delivery is delayed for reasons for which
the Customer is responsible, supply shall be deemed timely if
notice that goods are ready for shipment has been given within
the agreed period. The Customer shall indemnify the Company
for any damages that the delayed delivery may cause to the
Company.
6.4. Any agreed upon time for completion of delivery shall be
binding only to the extent that this has been expressly stipulated
and accepted by both parties in writing.
6.5. Packing and carriage costs will be charged as extras for the
Customer’s account unless otherwise agreed in writing by the
Company.
6.6. Unless the contrary is expressly stipulated by the Company
in writing, periods for supply of deliveries are given as purely
indicative. The Company shall not be liable for any costs or
penalties incurred or loss of revenues experienced by the
Customer due to delay in manufacturing, dispatch or delivery.
6.7. Delivery of the ordered goods will take place in one single
delivery, unless otherwise specified by the Company, and using
the Company’s standard packaging. Different packaging and
split deliveries may be possible upon Customer’s request. In
such case, additional charges will apply.
6.8. Any amendments or changes to the items, quantities,
configurations, packaging or method of delivery specified in the
Order Confirmation may result in a delay in the delivery of the
goods ordered, which shall not result in any liability upon the
Company. Additional charges may also apply.
6.9. In the case of Product Sales or components thereof, if the
Customer does not take physical delivery of the on the date
specified on the Order Confirmation or as otherwise agreed
between the Customer and the Company, the Company will be
entitled at its own discretion and entirely at the Customer’s risk
and expense, either to dispatch the goods to the Customer, or to
arrange storage of the goods. Any such storage of the goods will
be invoiced to and paid for by the Customer. The mechanism and
manner of storage will be at the full discretion of the Company
and shall reflect the reasonable costs of storage.
6.10. The Company accepts no liability for non-delivery or
damage in transit, except in the case of goods sold “DELIVERED”
and in such case the Company’s responsibility will be limited to
replacing or repairing the missing or damaged goods or, at our
option, refunding the purchase price.
6.11. Where the Company provides a Guaranteed Date of Delivery
in writing to the Customer, no claim by the Customer for any
non-delivery shall be valid unless the Company is notified within 7 calendar days after the guaranteed date of delivery. If the
Customer fails to notify the Company within this 7-day period,
the Company shall be deemed to have delivered the Goods and
the Customer is barred from bringing any claim, howsoever
arising from the non-delivery, after the expiry of the 7-day period
set out in this clause 6.11.
6.12. In all other circumstances where the Company does not
provide a Guaranteed Date of Delivery in writing to the Customer,
no claim by the Customer for any non-delivery shall be valid
unless the Company is notified within 7 calendar days after the
date of the Delivery Invoice. If the Customer fails to notify the
Company within this 7-day period, the Company shall be deemed
to have delivered the Goods and the Customer is barred from
bringing any claim, howsoever arising from the non-delivery,
after the expiry of the 7-day period set out in this clause 6.12.
6.13. Goods damaged in transit must be reported to us by signing
the delivery note “DAMAGED ON ARRIVAL” and returning it to us
so as to be received by us within 5 calendar days of delivery.
Delivery notes sent to us by facsimile or e-mail shall be deemed
to have been received on transmission provided a hard copy
follows in the post. Any damaged Goods must be retained
(including wrappings, cartons, or other packaging) for
inspection.
6.14. The Customer is responsible for the proper disposal of all
materials used in packing, protecting and transporting all
products supplied by the Company to the Customer.
7. Acceptance by Customer
7.1. If the Customer does not notify the Company within 30
calendar days of delivery that the goods do not conform to the
Order Confirmation, they shall be deemed to have accepted the
goods.
7.2. If the Customer does notify the Company within the above
time limit in clause 7.1 that the goods do not conform to the
Order Confirmation, they shall give sufficient details of this and
allow the Company reasonable opportunity to inspect and rectify
the goods. Upon the Company doing so to the Customer’s
reasonable satisfaction, such satisfaction being to an objective
standard (of the reasonable Customer) for the goods that have
been delivered, the goods shall be deemed to be accepted by the
Customer.
8. Warranty
8.1. The Company shall only be liable for the services
performed for a period of 12 months after performance, and
liable for Spare Parts and Product Sales for a period of 12
months after delivery (save as set out in Clauses 6.11, 6.12, 7.1,
7.2, 9.2, and 9.3 in these conditions), including defects that
become apparent within twelve months after the date of
provision of a repair service on Spare Parts provided as part of
repair work, unless otherwise expressly agreed in the
Company’s quotation. Software products carry a 90-calendar
days warranty from the date of delivery.
8.2. The Company shall have no warranty obligations with
respect to defects or direct or indirect damages resulting from
alterations or from repairs carried out by the Customer or any
other third party. In case of installation by the Customer or a
third party, the Customer shall provide proof that the part
subject to warranty failed in the course of normal operation.
8.3. The Customer shall grant the Company such adequate time
and opportunity, as deemed reasonable by the Company in and
at the Company’s full discretion, to remedy failures to meet the
foregoing warranties. To remedy such failures, the Company
shall repair or, at its option, replace the defective product.
8.4. The Company’s obligation to repair or replace as aforesaid
shall not apply to any goods which are normally consumed in
operation, have a normal life inherently shorter than the
warranty period specified, are not properly stored, installed,
used, maintained or repaired or are modified other than
pursuant to the Company’s instructions or approval, or have
been subjected to any other kind of misuse or detrimental
exposure, or have been involved in an accident.
8.5. The Company shall have no liability, whether in Contract,
tort, negligence, or otherwise, to the Customer with respect to
non-FANUC manufactured products save only as to the extent
that the manufacturer’s warranty for the non-FANUC product
allows the Company to transfer such manufacturer’s warranty
to the Customer. Replacement outside Europe of non-FANUC
manufactured products will only be carried out through the
Customer at its European registered address.
8.6. If the Customer delays delivery for more than 60 calendar
days after the date specified on the Order Confirmation or as
otherwise agreed between the Customer and the Company, then
the warranty period for all products shall be reduced on a prorata basis. By way of an example, if the delay of delivery was for
90 days, thereby being 30 days after the 60 calendar day period,
the warranty period would be reduced by 30 days.
9. Product Returns and Repairable Spare Parts
9.1. The Company declines any obligation to accept returns for
non-FANUC manufactured products. Requests for returns of
non-FANUC manufactured products thereof will be analysed by
the Company, and if accepted (such acceptance being entirely at
the Company’s discretion), a restocking fee shall apply.
9.2. When purchasing a spare part the Customer may return a
defective part, and if eligible shall be entitled to the credit set out
below, including any applicable discounts, should the returned
part be repairable by the Company. The Company shall advise
which Spare Parts are eligible for this credit. In order to qualify
for the return credit, the Company must receive the defective
part within 10 calendar days after delivery of the newly
purchased part. The Company may at its own discretion agree to
deliveries after this deadline, in which case the Company
reserves the right to reduce the exchange credit by 5% each
week of delay in sending back the defective part. Any credits
applicable shall be issued to the Customer once the newly
purchased part has been paid for in full.
9.2.1 All motors shall be entitled to a credit of 20% of the
price paid for the newly purchased part
9.2.2 All other eligible parts shall be entitled to a credit of
30% of the price paid for the newly purchased part
9.3. The Company accepts the return of non-used, packed and
sealed Spare Parts, within 10 calendar days from the date of
delivery of the part, against a restocking fee of 15% of the list
price of the part
9.4. Any used, unpacked Spare Parts, or Spare Parts where the
seal is broken shall be treated as defective parts and shall
therefore qualify for a maximum credit as stated above in 9.2
9.5. The Company does not accept returns of Software, books,
manuals or other printed or electronically stored media
10. Provision of Services and Training
10.1. The Customer shall immediately notify the Company if they
cannot facilitate the Company carrying out the work at the
agreed time. Any agreed time for commencement or completion
of the work shall then be extended accordingly and be subject to
the availability of the Company’s personnel at a date or time
different to those initially agreed.
10.2. Where the services are to be carried out at the premises of
the Customer, the Customer shall ensure that the following
matters are satisfied before the agreed date for the
commencement of the services:
10.2.1. Before the services have commenced the
Customer shall inform the representative of the Company
of all relevant health and safety regulations in force at its
premises. The services shall not be carried out in
surroundings that are or may potentially be unhealthy or
dangerous. All the necessary safety and precautionary
measures will have been taken by the Customer before the
services have started and shall be maintained throughout
the performance of the Company’s service
10.2.2. The Company’s personnel shall be able to start
work in accordance with the agreed time schedule and to
work during normal business hours. Provided that the
Customer has been given notice in reasonable time, work
may be performed outside normal business hours to the
extent deemed necessary by the Company
10.2.3. The Customer guarantees to the Company that
all of the necessary safety and precautionary measures,
including compliance with all applicable health and safety
legislation, will have been taken by the Customer before the
service is started and guarantees that they shall be
maintained throughout the performance of the Company’s
service
10.3. Should the matters set out in clause 10.2 fail to be
guaranteed, the Company’s personnel shall be entitled to defer
the performance of the service prior or during its
commencement until such time when the health and safety
conditions are guaranteed. The Company shall not be held
responsible for any costs incurred or loss of revenues
experienced by the Customer as a result of a delay due to
absence or insufficiency of health and safety conditions. The
Customer shall indemnify the Company for any damages that the
delayed delivery may cause to the Company.
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10.4. The services described in the scope of the quotation for
application support shall be made under the direction of the
Customer. Therefore, and except in case of wilful misconduct,
the Company shall not be deemed to have acquired any or all of
the Customer’s obligations and risks in the design, development,
manufacturing or operation of the equipment subject to the
application support. As such, the Company shall be held free of
any claim related to any loss of contracts or profit or for any
direct, indirect, special or consequential loss suffered by the
Customer or by any third party.
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10.5. If the Customer arrives late for a Company training course
or is absent from any session, the Company reserves the right to
refuse to accept the Customer for training if the Company feels
the Customer will gain insufficient knowledge or skill in the time
remaining.
11. Limitation and Exclusion
11.1. Any performance figures are merely indicative, and cannot
take into consideration the conditions under which the Customer
will use the goods or services supplied, and shall not expose the
Company to liability unless such performance is confirmed in
writing prior to the delivery.
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11.2. Without limitation to Clause 11.3 below, the Customer
acknowledges that in entering into the Contract, the Customer
does not rely on and shall have no rights or remedies in respect
of, any representation or warranty (whether made innocently or
negligently) that is not set out within these Conditions.
11.3 The Customer accepts that any advice or assistance
provided by the Company which is not part of the quotation, shall
not engage the Company’s liability under any circumstances,
whether in contract, warranty, tort, negligence or otherwise. For
the avoidance of doubt, and without limitation to the exclusions
set out in the previous sentence of this Clause 11.3, the
Customer shall not have any claim for misrepresentation
(whether made innocently or negligently) in relation to these
Conditions.
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11.4. To the fullest extent permitted by the applicable law, the
Company will not be liable for any business interruption or loss
of profit or revenue, materials, anticipated savings, data,
contract goodwill (whether direct or indirect in nature) or for any
other form of incidental, indirect or consequential damages of
any kind. The Company’s maximum, cumulative liability relative
to all other claims and liabilities, including obligations under any
indemnity whether or not insured, will not exceed the cost of the
products and or services giving rise to the claim or liability. The
restrictions on liability in this clause 11.4 apply to every liability
arising under or in connection with the Contract including
liability in contract, tort (including negligence),
misrepresentation, restitution or otherwise.
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11.5. If any goods supplied by the Company are sold, or passed
into the possession or control, of a third party, whether in breach
of the clauses 16.1 and/or 16.2 below or for any other reason, the
Customer shall and will indemnify the Company against any and
all claims whatsoever, howsoever arising from any jurisdiction
worldwide, from any such third parties connected with or
relating to such goods. The parties agree that the consideration
for this clause is the willingness of the Company to supply such
goods to the Customer under the terms of the Contract.
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11.6. The provisions of this section shall survive any termination
of any Contract for the supply of goods or services.
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11.7. Nothing in the Contract limits any liability which cannot
legally be limited, including liability for death or personal injury
caused by negligence fraud or fraudulent misrepresentation.
12. Intellectual Property Rights
12.1. The Customer may not at any time erase, alter or deface
the Company’s name, or any of their trademarks, or attach any
other trademark to the goods or juxtapose their trademarks with
any other mark likely to cause confusion.
12.2. The copyright in each party’s design, data sheets,
packaging and literature and any other materials shall remain
the property of that party and no rights or license (except as to
the use for which our goods are supplied) shall be granted
hereby whether express or implied.
12.3. Should the Customer receive any claim that such goods
infringe a patent, copy right or trade secret and the Customer
provides the Company with all necessary information and
assistance as well as the exclusive authority to defend and settle
such claim, the Company will, at its own expense and option,
defend or settle such claim. The foregoing states the Company's
entire liability, for patent, copyright or trade secret infringement
in connection to any sale of goods or services.
13. Passing of Title to Property
13.1. Until full payment has been received by the Company and
until all other sums which may be due from the Customer to the
Company on any other account have been paid in full then,
regardless of delivery having been made, title shall not pass and:
13.1.1. The Customer shall hold the Goods on a fiduciary
basis solely as Bailee for the Company and shall not sell,
part with nor pledge or purport to grant security over them
or modify them in any way nor incorporate them into any
other machine or device in such a way as to destroy or
obscure their identity and shall not do or allow anything to
be done which make them become a fixture but shall store
the goods separate from other goods and marked in such a
way that they are clearly identifiable as our property
13.1.2. The Customer shall insure them for their full
value against “all risks”
13.1.3. The Company shall be entitled at any time to
inspect and/or to repossess the goods or detach the goods
from anything to which they are attached or in which they
are installed without being responsible for any damage
reasonably caused by access thereto
13.2. Any Software provided by the Company to the Customer
remains the property of the Company notwithstanding the right
that the Customer or its final Customer may have to use the
Software in connection with the operation of the related
hardware provided by the Company. Software may not be copied,
transferred or transmitted without the Company’s prior written
authorisation.
13.3. The Customer shall be responsible for: ensuring
compliance with all statutory, government or local authority
regulations and laws applicable in relation to goods ordered
from the Company and for ensuring that all instructions,
handbooks, notices and warnings issued by the Company are
properly understood and complied with at all times by all
persons using the goods or working within close proximity to
them.
14. Insolvency and default
14.1. The Customer agrees and accepts that the Company is
entitled (entirely without prejudice to any other rights and
remedies the Company may have), in cases of default, delay of
payment or insolvency before property passes to the Customer,
to enter the Customer’s premises to repossess any of the goods.
In doing so, the Company will be entitled to dismantle any goods
without being liable for any damage caused, whereupon the
Customer’s right to use or deal in the goods shall terminate.
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14.2. The Company will be entitled to maintain an action for the
payment of any goods notwithstanding that property in them has
not passed to the Customer.
14.3. The Company may also exercise the rights (entirely without
prejudice to any other rights and remedies the Company may
have) if any distress or execution shall be levied upon any of the
Customer’s goods, or if the Customer offers to make any
arrangement with its creditors, or the Customer is unable to pay
its debts as they fall due, or if any petition in bankruptcy is
presented against the Customer, or if being a Limited Company
any resolution or petition to wind up the Customer (other than
for the purpose of amalgamation or reconstruction without
insolvency) shall be passed or presented, or if a receiver,
administrator, administrative receiver or manager shall be
appointed over the Customer, or the whole, or any part of the
Customer’s business, or assets, or if the Customer shall suffer
any analogous proceedings under foreign law and in such events
all sums outstanding in respect of the goods shall become
immediately payable.
14.4. Should the Customer make any composition or
arrangement with its creditors, or should any legal process be
instituted or any person or persons be appointed to control the
Customer’s affairs because of failure to honour its debts, the
Company shall be entitled at any time thereafter to forthwith
terminate any Contract for the supply of goods or services and
shall be held free from any direct, indirect or consequential
claim or liability in respect to the termination of the Contract.
15. Force Majeure
15.1. The expression “force majeure” shall mean any event of
circumstances beyond the immediate control of either party,
including without prejudice to the generality of the foregoing,
strikes, lock outs, trade disputes, accident to plant or machinery,
shortage of any material, failure in whole or part of any power or
energy supply, delays in or cancellations of deliveries or
provision of services by third parties, riots, civil commotion, war
national or international, emergency, destruction or damage due
to natural forces, fire, flood, explosion, pandemic, epidemic and
compliance with orders or requests of any national or local
authority.
15.2. Except in relation to payment terms, neither party will be
liable for breach of Contract if and to the extent that fulfilment of
a term of these Conditions has been prevented, hindered or
delayed by force majeure as defined in these Conditions, and in
such event the time for fulfilment of such a term shall be
extended for such a period as is reasonable in all the
circumstances.
16. Compliance with export control laws and
regulations
16.1. Introduction
The Customer acknowledges that any sale of goods, software,
technology and services supplied by the Company (“FANUC
items”) requires compliance with all applicable laws,
regulations and rules on the trade of military and dual-use items
as well as economic and financial sanctions including those
enacted or adopted by Japan, the United States, the European
Union or its Member States, the U.K. and the country in which
the Company selling office is registered (“Export Control Laws”).
16.2. Re-export
The Customer agrees that any sale or supply of FANUC items
shall at all times be subject to the applicable Export Control
Laws including those of the country in which the items are
exported. The Customer hereby confirms that it has established
procedures and controls to ensure compliance with Export
Control Laws.
16.3. End-use (risk of proliferation of weapons of mass
destruction and accumulation of conventional weapons)
The Customer acknowledges that FANUC items cannot be used
for the development, production, use or stockpiling of weapons
of mass destruction, including but not limited to, nuclear,
biological or chemical weapons, missiles or drones. In addition,
the Company’s policy also restricts the sale or supply of its items
to military or conventional weapons end-use / end-user unless
explicitly authorised by the Company.
16.4. FANUC products used as components of Other Products
The Customer agrees that, when integrating FANUC items as a
component of its product, it has the responsibility to act in
compliance with and classify the product based on the applicable
Export Control Laws including the country from which the
product will be exported.
The Customer acknowledges that the Company does not sell
products to “Self-Maintenance” countries, (i.e. countries or
territories where the Company is not represented by any of its
subsidiary and it is not allowed to sell actively products to those
territories. Please refer to FANUC website for the up-to-date
list: https://www.fanuc.co.jp/en/service/index.html).
In that respect, The Customer acknowledges that the Company
will not ensure any service or any warranty-related activities on
site, nor ship any spare parts to a Self-maintenance destination.
Any after-sales activity is under the sole responsibility of the
Machine Tool Builder or the Integrator – unless the Company
explicitly granted an exception.
16.5. Hold harmless and indemnification clause
The Customer hereby agrees to defend, indemnify and hold
harmless the Company against any liability, losses, damages
(including reputational damages) or costs (including any legal
costs) incurred or suffered by FANUC as a result of any breach,
negligent act or omission or wilful default on the part of the
Customer, or its representatives, agents or distributors arising
either directly or indirectly from the performance (or nonperformance) by the Customer or any of its representatives,
agents or distributors of any obligations under any contract.
16.6. Suspension and termination
The Company will not incur any liability to the Customer on
account of any loss or damage resulting from any delay or failure
to perform all or part of its obligations if such delay or failure is
directly or indirectly due to the entry into force of Export Control
Laws or any request of the authorities./p>
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17. Assignment
17.1. The Customer's rights and obligations under any Contract
for the supply of goods or services shall not be assigned without
the Company’s prior written consent.
18. Privacy
18.1. The Company processes personal data (e.g. full name, email, address, phone number) in accordance with the applicable
data protection laws and only for accounting purposes and other
business related activities. If personal data is shared with third
parties, this will happen only with the appropriate security
measures. FANUC keeps personal data no longer than
necessary, for the purposes for which they were collected or as
long as required by law. Any complaints are to be lodged with the
competent supervising authority. In case of further questions,
reporting a data protection breach or wishing to modify personal
data, contact FANUC at dataprotection@fanuc.eu. For further
information, please see our Privacy Policy:
https://www.fanuc.eu/uk/en/privacy-and-cookie-policy.
19. Interpretation and Law
19.1. The Contract shall in all respects be governed by and
constructed in accordance with English Law and shall be
deemed to have been made in England and the parties agree to
submit to the exclusive jurisdiction of the Courts of England.
19.2. If any provision, or part of a provision, of these Conditions
is found to be void or unenforceable, that provision, or part, shall
be deemed to be deleted from this agreement. The remaining
provisions of these Conditions shall continue in full force and
effect and the parties shall use their respective reasonable
endeavours to procure that any such provision is replaced by a
provision which is valid and enforceable and which gives effect
to the spirit and intent of these Conditions.
19.3. If any provision or part-provision of these Conditions is
invalid, illegal or unenforceable, the parties shall negotiate in
good faith to amend such provision so that, as amended, it is
legal, valid and enforceable, and, to the greatest extent possible,
achieves the intended commercial result of the original
provision.
20 Confidentiality
20.1 Each party undertakes that it shall not at any time OR at any
time during the Contract and for a period of two years after
termination or expiry of the Contract, disclose to any person any
confidential information concerning the business, assets,
affairs, customers, clients or suppliers of the other party, except
as permitted by clause 20.2.
20.2 Each party may disclose the other party's confidential
information:
20.2.1 To its employees, officers, representatives, contractors,
subcontractors or advisers who need to know such information
for the purposes of exercising the party's rights or carrying out
its obligations under the Contract. Each party shall ensure that
its employees, officers, representatives, contractors,
subcontractors or advisers to whom it discloses the other party's
confidential information comply with this clause 20; and
20.2.2 As may be required by law, a court of competent
jurisdiction or any governmental or regulatory authority
20.3 Neither party shall use the other party's confidential
information for any purpose other than to exercise its rights and
perform its obligations under or in connection with the Contract
21 Entire agreement
21.1 The Contract constitutes the entire agreement between the
parties
21 .2 Each party acknowledges that in entering into the Contract
it does not rely on any statement, representation, assurance or
warranty (whether made innocently or negligently) that is not set
out in the Contract. Each party agrees that it shall have no claim
for innocent or negligent misrepresentation or negligent
misstatement based on any statement in the Contract.
22 Waiver
22.1 A waiver of any right or remedy is only effective if given in
writing and shall not be deemed a waiver of any subsequent right
or remedy
22.2 A delay or failure to exercise, or the single or partial
exercise of, any right or remedy shall not waive that or any other
right or remedy, nor shall it prevent or restrict the further
exercise of that or any other right or remedy
23. Termination
23.1 Without limiting its other rights or remedies, the Company
may terminate this Contract with immediate effect by giving
written notice to the Customer if:
23.1.1 The Customer commits a material breach of any term of
the Contract and (if such a breach is remediable) fails to remedy
that breach within 14 days of that party being notified in writing
to do so
23.1.2 The Customer takes any step or action in connection with
its entering administration, provisional liquidation or any
composition or arrangement with its creditors (other than in
relation to a solvent restructuring), obtaining a moratorium,
being wound up (whether voluntarily or by order of the court,
unless for the purpose of a solvent restructuring), having a
receiver appointed to any of its assets or ceasing to carry on
business or, if the step or action is taken in another jurisdiction,
in connection with any analogous procedure in the relevant
jurisdiction
23.1.3 The Customer suspends, threatens to suspend, ceases or
threatens to cease to carry on all or a substantial part of its
business; or
23.1.4 The Customer's financial position deteriorates so far as to
reasonably justify the opinion that its ability to give effect to the
terms of the Contract is in jeopardy
23.2 Without limiting its other rights or remedies, the Company
may suspend provision of the goods or services under the
Contract or any other contract between the Customer and the
Supplier if the Customer becomes subject to any of the events
listed in clause 23.1.2 to clause 23.1.4, or the Company
reasonably believes that the Customer is about to become
subject to any of them, or if the Customer fails to pay any amount
due under this Contract on the due date for payment
23.3 Without limiting its other rights or remedies, the Company
may terminate the Contract with immediate effect by giving
written notice to the Customer if the Customer fails to pay any
amount due under the Contract on the due date for payment
23.4 On termination of the Contract for any reason the Customer
shall immediately pay to the Company all of the Company's
outstanding unpaid invoices and interest and, in respect of any
goods or services supplied but for which no invoice has been
submitted, the Company shall submit an invoice, which shall be
payable by the Customer immediately on receipt
23.5 Termination or expiry of the Contract, however arising, shall not affect any of the parties' rights and remedies that have accrued as at termination or expiry, including the right to claim damages in respect of any breach of the Contract, which existed at or before the date of termination or expiry
23.6 Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination or expiry of the Contract shall remain in full force and effect
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