As a highly successful system integrator, ALS Mechatronic will turn its hand to almost any automation task, be it assembly, manufacturing, palletising, handling, picking, placing, stacking and so on. Serving a wide variety of industries, the common denominator in most automation projects is the need for robots.
“We have used various robot suppliers over the years, but around five years ago one of our major customers expressed a preference for FANUC,” explains Andrew Steward, ALS Mechatronic’s Founder, Managing Director and Chief Engineer. “We had no problem co-operating and, ever since, we’ve loved the whole set-up with FANUC. They are very responsive and never let us down.”
FANUC goes to great lengths to develop partnerships with its system integrators, which offer value for money, secure processes, optimal engineering solutions and first-class technical expertise. All of this receives backing from FANUC’s global support network, a fact that has not escaped ALS Mechatronic
“Dealing with FANUC UK is great but we sell globally, so having a FANUC presence all over the world makes a big difference,” says Steward. “We order the robots and tell FANUC UK the destination country. FANUC is always well prepared and lets the end user know all the relevant information. They provide training and spare parts from their local facilities.”
Steward goes on to make a particular point about ROBOGUIDE, FANUC’s intelligent offline 3D robot simulation software.
“We love ROBOGUIDE, which FANUC provides at a really sensible price as a one-off purchase,” he says. “We use this software to show our customers exactly how their systems are going to work, providing them with complete peace of mind.”
He adds: “Ultimately, we help customers solve their problems. We use FANUC’s wide range of products and services, and add our expertise and design creativity in developing the optimal solution, which will typically involve other products like controls, conveyors and safety systems. Together with FANUC we work as a great partnership.”
